Please arrive 15 min. prior to your first scheduled treatment.
This ensures a full professional consultation ensuring optimum results.
In the spirit of mutual respect we kindly request punctuality.
24 Hours advance notice is required for cancellations & rescheduling.
If this is not adhered to, 50% of the treatment fee will be charged.
Late arrival will result in a reduction of treatment time whilst the full treatment fee will apply.
Treatment menu effective from 1 Dec 2017 and is subject to change without prior notice.
A little bit more about how our bookings work
At Lyftaal we schedule your treatments according to a generous time frame, so our therapists can do their best work without any rush. The time we set aside for your scheduled treatments is calculated according to your initial booking & then blocked out in our diaries. As such, we have a 24-hour cancellation policy in place to ensure that we can fill these slots if you can't make your appointment. You will receive a courtesy text or phone call a day prior to your appointment as a reminder; please respond immediately if you won't be able to attend. Unfortunately, we charge a cancellation fee if appointments are cancelled within less than 24 hours, to compensate for our therapists' time. The same applies if you change the scope of your treatments on the day of your appointment. If you are unsure about this policy, feel free to discuss it with our reservations team when you book your treatment. We are happy to explain it in more detail.